Customer Charter

Customer Charter

“Our Commitment to you”

We believe that our customers are central to our business, we will make sure that all our staff know their obligations, take responsibility for them, and have the necessary training and resources to carry them out.

  • We will provide your questions with a timely response or resolution that is clear to you and the information will be accurate and concise.
  • To ensure the best in professional service and experience for the client, conducted by friendly and courteous staff.
  • We know quad bikes & dirt bikes; Our Technicians will ensure you have the highest standard in quad bike build quality, delivered to your door.
  • Provide and promote internally a high standard of product quality and to monitor the customer satisfaction and standards continuously.
  • To provide and promote our services, that meet your needs and expectations, to ensure the process and information given is easy to understand.
  • To treat all customers fairly, openly and with honesty.
Share by: